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Click for the BBB Business Review of this Elevator Installation in Linden NJ
 

TESTIMONIALS

At the anniversary of our contract we ask our customers for feedback and comments, some of the comments our customers have made are:

“My elevator is not a luxury. It is a medical necessity. When I call for service, it is always an emergency situation. You always come through for me on the spot and grant me same day service, Thank you very much. I am most grateful.”

“Just thought I would send you a short note about the your staff that I have come in contact with; You are a very lucky Owner to have such a Group of Professional well Mannered Individuals. Each member I have spoken with has impressed me with the highest level of customer service that one almost never sees anymore today. Each of your service persons has taken the time to explain to me was wrong and what the repair procedure looks like. Your staff makes it easy for me to want to continue using RMR to service my Vertical  Lift.” Sincerely Michael M

“Yes, I just can’t wait to be done with this elevator and with (the competition). I am pushing for you to get this building because of your pricing, good work and response time!”

“Thank you again for the speedy rescue of our elevator.”

“Your services have been timely and professional, which is why we are pleased to extend this award for another year.”

“You have always taken care of emergencies in a timely manner.”

“I never circle 10’s, so you’re alright in my book.”

“We were very satisfied with the recent service on our elevator. RMR resolved problems in 1 service call which could not be fixed by the previous company in numerous attempts.”

“Gave you a couple 9’s just so you would not get complacent – good job!”

“Service is prompt in emergencies and office personnel is always a pleasure to speak to.”

“All areas are excellent!”

“Above and Beyond!”

“All is very satisfactory.”

“Truly one of the few services that go unnoticed because  you do such a good job we rarely need to call for additional service. It’s all about preventive maintenance.”

“You guys do a great job!”

“My experience thus far with Mr. Shipley has been excellent and I am grateful for his assistance with any problems I might have.”

“My thanks to Sandra for helping get the work done, especially inspections.”

“We want to thank you for all the hard work and professionalism you and the rest of your company have demonstrated. We truly   appreciate the expediency and responsiveness of your company.”

“Every time we call for service Nancy is extremely courteous & helpful. It is a pleasure to deal with service people like Nancy.”

“You’re always helpful and the problem is resolved. Service personnel helpful and competent. 1000% better than previous company.”

“You’re service is fine and reliable – Keep it up! Thanks!”

“Best Elevator Company we have ever worked with – totally satisfied. Thank You!”

“Office staff always helpful and attentive to any and all maintenance calls.”

“Thank you for a great elevator!”

“We are using the elevator more frequently as we are in our late 80’s. It is holding up well.”

“Elevator is in good condition – to your credit!”

“RMR has been very professional firm for many years and Bears Nest would like to continue our relationship.”

“All personnel are terrific.”

“Thanks again for all your help anytime I called. You have always been most patient and accommodating and I have enjoyed working with you…I would recommend your company highly to anyone with an elevator.”

“Another year, another great job! Thank you.”

“Within the last year there has been a big change for the better. The elevator is running much better these days.”