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Maintenance
RMR Elevator maintains and repairs virtually any type or
manufacturer of elevator.
Our service area includes the northern half of New Jersey, New
York City, Long Island and Rockland and Westchester Counties in New
York. For the year of 2007, we maintained
an average response time of less than 3/4
of an hour (.682 hours or 41 minutes) to calls for service. Our computer system
does not allow us to differentiate between emergency or non-emergency calls for
service. The longest time it took us to respond was 2 hours and the minimum was
1/4 hour.
We believe that we can effectively service your site; we will endeavor to earn
your continued support. While we do have standard contracts, (Sample Full Maintenance Contract) we are also
agreeable to modifying our format to suit your needs.
Maintenance is performed using a checklist developed over 25 years. The checklist
ensures the major sources of elevator failure are addressed prior to their failure.
Some firms lock their customers into a one-, three- or five-year
non-cancellable contract. All of our service contracts feature a 30 day cancellation clause. Our point of
view is "what kind of faith does a firm have in its ability to service its
customers if it finds it necessary to lock those customers into a non-cancellable contract?"
You don't have to be a maintenance contract customer to experience our
service. We are very happy to have customers who require our services on an "as
needed" or "open order" basis. Just call us and we'll answer. There's no
surprise; our rates are posted on this website.
To see what our customers say about us, click here
Typical Contract Intervals
- Weekly
- Monthly
- Quarterly
- Semi-Annual
- Open Order
Capabilities
- We can affordably maintain your non-proprietal elevator equipment.
- We can test your elevators and lifts - both with and without weights.
- If you have a Dover DMC elevator controller, not only can we effectively troubleshoot
the system but we can also archive your system parameters for safekeeping.
- We have extensive experience with hydraulic elevators, especially those made by Dover.
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