WE ARE A MEMBER OF THE NATIONAL ASSOCIATION OF ELEVATOR CONTRACTORS
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Maintenance
RMR Elevator maintains and repairs virtually any type or manufacturer of elevator. Our service area includes all of northern New Jersey. For the year of 2007, we maintained an average response time of less than 3/4 of an hour (.682 hours or 41 minutes) to calls for service. Our computer system does not allow us to differentiate between emergency or non-emergency calls for service. The longest time it took us to respond was 2 hours and the minimum was 1/4 hour. We believe that we can effectively service your site; we will endeavor to earn your continued support. While we do have standard contracts, (Sample Full Maintenance Contract) we are also agreeable to modifying our format to suit your needs. Maintenance is performed using a checklist developed over 25 years. The checklist ensures the major sources of elevator failure are addressed prior to their failure. Some firms lock their customers into a one-, three- or five-year non-cancellable contract. All of our service contracts feature a 30 day cancellation clause. Our point of view is "what kind of faith does a firm have in its ability to service its customers if it finds it necessary to lock those customers into a non-cancellable contract?" You don't have to be a maintenance contract customer to experience our service. We are very happy to have customers who require our services on an "as needed" or "open order" basis. Just call us and we'll answer. There's no surprise; our rates are posted on this website. To see what our customers say about us, click here Typical Contract Intervals
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WE ARE A MEMBER OF THE NATIONAL ASSOCIATION OF ELEVATOR CONTRACTORS
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