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Today, we continue to maintain all makes and models of elevators as well as installing residential elevators and dumbwaiters manufactured by Inclinator Company of America. We install commercial elevators by Canton Elevator, Limited Use Limited Application (LULA) elevators by Elevator Concepts and vertical reciprocating conveyors (VRC) by Pflow Industries. Another service we provide is the modernization of older elevator equipment to today's standard. Technology has come a long way and while mechanical safety edges and single speed elevator controllers were state of the art when installed, there is a better and much safer way to do things today. For more information see our modernization page. At RMR Elevator, we focus on safety and customer service. I feel that the two focuses are synonymous. Ensuring our customer’s elevators are as safe as possible and operate properly and reliably is our goal. Toward this end, we routinely act as a liaison between our customer and the elevator inspector; interpreting inspectors' requirements and relating them to our customer in language they can understand and conveying our customers' special needs to the inspector. Judging by the comments our customers make and the scores we receive on our annual report card, we must be doing something right! A significant number of our customers are private residences. These customers require special attention and consideration. If you’re a residential customer of ours we believe that your time is valuable. We show that we value your time by making and honoring service appointments. How many service companies will make an appointment to service your equipment and then actually show up? We will. I am very proud of the people I work with. They all have adopted my philosophy that we are here to serve the customer and that attitude is evident in the work we accomplish. Still, I believe we learn more from our failures than our successes and it is how a firm deals with its failures that defines it more than how it deals with its successes. As long as I am involved with this firm, we will continually evaluate what we do and how we do it in an effort to do it better. Furthermore, we will do our best to "make it right." I hope that you allow us the opportunity to show you how good our service is. Robert J Shipley President R.M.R. Elevator Company, Inc
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WE ARE A MEMBER OF THE NATIONAL ASSOCIATION OF ELEVATOR CONTRACTORS
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